|
Clients should print out a copy of this document for their own records.
Charges
Charges for the services provided by egdotcom are as laid out in the written quote for the project.
Payment
Our payment terms are based on the following stages:
- Stage 1 - prior to commencement
Pre-payment is required for domain registration, annual website hosting and any other external costs that are incurred at the start of the project.
- Stage 2 - virtual completion
25% of website development costs. This stage provides for payment when the site is virtually complete but is awaiting additional information or some business timing target before it can be fully commissioned.
- Stage 3 - website completion
Balance of website development costs.
Project completion
Once the project has been invoiced and paid, egdotcom considers that the project is complete. Further work, other than errors made by egdotcom, will be invoiced.
Guarantee
egdotcom will make any minor adjustments to the project at no cost within ten days of the project completion, providing advice is clearly given in writing (letter or email).
Such changes only include changes to original content as quoted.
This does not include: creating new images, the scanning of new images, adding new buttons, adding extra text, correcting errors made in original text by client, etc. This work is not part of the original quotation and will be invoiced.
Ownership of the site/pages
All material, except that which was originally provided by the client, remains the property of egdotcom until final payment has been received.
Cancellation of the project
Cancellation of a project should follow the plan laid out below:
- Contact egdotcom by phone or email as soon as possible.
- Cancellation in writing at the earliest possible time thereafter.
Clients will be charged for work undertaken from date of project commencement to date of initial cancellation.
Client and/or third party changes/alterations after project completion egdotcom cannot accept responsibility for any changes made to the pages once the project is completed.
Such alterations include, but are not limited to, additions, loss of links, modifications to navigation, loss of data.
Any remedial work resulting from such changes will be invoiced.
Provision of damages, etc
Please note that:
-
all text and images (ie photographs and other graphics) are to be provided by the client to egdotcom in electronic format (ie on floppy disk, zip disk, cd-rom or by email)
-
additional charges will be invoiced for corrective work, scanning and conversion.
This will apply to all work carried out by egdotcom unless specifically noted in the quote.
Design Credits
A hyperlinked design credit to egdotcom will appear in either small font size or as a logo at the bottom of the home page of all websites created for the client
Acceptance
Clients must acknowledge acceptance of these terms before work will be commenced.
|
