Auto-responders

Auto-responders are email messages that are sent automatically when an email arrives for a specific email account. auto-responders are most commonly used for an ”Out of Office” style message to inform your correspondents that you are not available, without you having to reply manually. You can have more than one auto-responder on one account.
Note: You can not add HTML code to the email reply - plain text only.

To add an auto-responder

1. Click on the Auto-Responders link in the Mail Menu area.
2. Click on the Add AutoResponder link.
3. Enter the address of the account that the auto-responder responds to in the Email field.
4. Enter your name or address in the From field. You do not have to put anything in this field.
5. Enter the subject line of the auto-responder in the Subject field.
6. Enter the auto-responder message in the Body field. You can not use HTML code in this field - plain text
only.
7. Click on the button.

Editing an auto-responder
Modify an auto-responder if you need to alter the details of the message or if you set it to the wrong account.

To edit an auto-responder:
1. Click on the Auto-Responders link in the Mail Menu area.
2. Click on the button next to the auto-responder that you want to edit.
3. Edit the Email, From, Subject, and Body fields as required.
4. Click on the button to edit the auto-responder.

Deleting an auto-responder
Delete an auto-responder when you no longer need to use it. If you use the auto-responder at frequent intervals, such as an ”Out of Office” message, you can modify it to point to a nonexistent email account, such as store@yourdomain.com, and then simply change the account name back when you need it again.

To delete an auto-responder:
1. Click on the Auto-Responders link in the Mail Menu area.
2. Click on the button next to the auto-responder that you want to delete.